Plex Movie playback not working on TVs

[BombeiJay]

Hey, i have Home Assistant on a Respberry Pi 5 (8GB).
Movies do not work on TV via the Plex app it loads all the time. On my cell phone and PC there were no problems with the playback of movies.

HA Plex Log:
Add-on version: 3.5.2
You are running the latest version of this add-on.
System: Home Assistant OS 13.1 (aarch64 / raspberrypi5-64)
Home Assistant Core: 2024.8.3
Home Assistant Supervisor: 2024.08.0

No Errors.

Plex WebUI Log when is start a movie on a TV:

the errors are looping until i stop playback on TV

[Want100Cookies]

It looks like your TV does not have support to play the MP4 file with mpeg2video codec. And the Pi does not do transcoding. Try downloading something with another codec.

[github-actions]

There hasn't been any activity on this issue recently, so we clean up some of the older and inactive issues.
Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by leaving a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thanks!